Join the club and you will automatiically receive 200 points！
Already a Photo Moon Lamp Fans Club Member？
SIGN IN>
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Earn Points for Shipping -
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Exclusive discounts -
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Early access to sales -
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Birthday points -
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Coming soon
WAY TO EARN MORE POINTS
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200pointsCreate an account -
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5 PointsPER A＄1 SPENT Make a purchase -
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200 PointsAdd your Birthday -
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10 PointsDaily Check in -
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Coming Soon
REWARDS
1.Usable at https://www.photomoonlamp.com.au/ Only
2. Not redeemable for cash
3. It can not be combined or stacked with other offer including sales, coupons or promitions etc.
WHAT ARE YOU WAITING FOR?
INSTRUCTION FOR USE
NEED HELP?
FAQ
01
What is the Photo Moon Lamp Club and how can I join?
Photo Moon Lamp Club is a loyalty program where you get rewarded every time you shop! New customers can create an account to join for free
FAQ
02
How do I access to my Photo Moon Lamp Account?
Just simply login your account and you will get detailed information about your Photo Moon Lamp membership
FAQ
03
Can I deactivate or cancel my account?
If you opt out of The Photo Moon Lamp Club, we won’t be able to keep you up to date on your exclusive offers, events and most importantly, your rewards! We'd love to keep you with us, but if you have made your mind, please live chat with us or contact our Customer Service team.
FAQ
Please note, if you deactivate your Photo Moon Lamp Club account, you won’t be able to access to your Club page or your previous account information. However, you can re-join anytime by contacting our Customer Care team.
FAQ
04
4. What can I redeem with Photo Moon Lamp Club points?
You can redeem Photo Moon Lamp Club points for coupons and free shipping vouchers.
FAQ
05
How do I get birthday points?
You can login your account, then click “add birthday” to update the information. Points will be issued to you on your birthday. If your birthday happens on the same day of your submission, please reach out to us via live chat and we will provide to add the points manually for you.
FAQ
06
.How do I check my points balance?
Once you are logged into your account, you will see your tier status and points balance at the top.
FAQ
07
Why have my points been deducted?
If you see that your points have been deducted, it may be because you returned the order that earned you the points or it could be that the points have expired after 12 months. For more information, feel free to contact our Customer Service team.
FAQ
08
Are orders made with coupons or free shipping vouchers eligible for returns?
Orders purchased with a coupon or free shipping voucher are still eligible for return or exchange within 30 days upon delivery.
FAQ
09
Can I combine coupons with free shipping vouchers? I tried to combine them and it's not working.
At this time, only one promotion (coupons, free shipping vouchers, promo codes) can be applied per order.
FAQ
10
Can I get request a refund for my points after I've redeemed them for coupons or shipping vouchers?
Yes, we're happy to refund your points back as long as you have not used the coupon or free shipping voucher that you redeemed them for. Please contact us via Live chat or reach our Customer Care team here and we'll help you with your request.
If you have any questions, please feel free to contact us. Email: cs@photomoonlamp.com.au